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Sharpening Our Skills On Demand
The Future is Now: Leveraging Artificial Intelligence in Medical Staff Services Harnessing artificial intelligence technologies can revolutionize administrative processes, streamline workflows, and improve efficiency and accuracy in Medical Staff Services. Join TMG and get a fresh perspective on AI’s practical applications and understand how to leverage this technology for optimal results. Presented by Donna Goestenkors and Sally Smith. 1 Hour. Presented 6/26/24. By the Numbers: Revenue Management Through Performance Data Hospital pay-for-performance models are driven by federal and state requirements. Data is crucial to ensuring that performance goals are met. Learn how performance by the hospital, physician, and advanced practice professional directly impacts an organization’s bottom line. Presented by Nicole Keller and Yesenia Servin. 1 Hour. Recorded 10/12/21 Merge Ahead: Trends in Credentialing and Payer Enrollment Integrating payer enrollment and credentialing functions continues to gain momentum as consolidation efforts and mergers and acquisitions exponentially increase. Explore the implications of this new frontier, and get up to speed on understanding the big picture and nuances of credentialing and payer enrollment. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 9/14/21 Turn the Page The New Era of Credentialing Credentialing is the cornerstone of patient safety. It’s also an ever-evolving field. Your credentialing journey begins with the basics and ends with the cutting-edge challenges destined to chart the future course of the industry. After building a foundation of credentialing verification basics, real-life scenarios illustrate how to navigate the nuances of interacting with stakeholders. Discover hot topics like telemedicine, locum tenens, and delegated credentialing. Presented by Donna Goestenkors and Maya Royal. 1 Hour. Recorded 7/28/21 Start Your Engines! Telemedicine & Credentialing by Proxy Telemedicine providers may never set foot in a facility, yet they’re held to the same standards as onsite physicians. Rev up your knowledge of Medicare CoPs and other telemedicine accreditation standards, and learn how to onramp telemedicine credentialing and privileging into existing processes. Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 4/29/21 Recorded Webinars: $35 each Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Soaring Higher, Shining Brighter On Demand
Cross-Generational Teamwork: Unlocking the Keys to Success Each generation has its own values, language, and priorities. Understand generational characteristics, unpack hidden biases, and leverage the unique perspectives of each generation leads to increased trust, better communication, and greater team success. Presented by Donna Goestenkors & Stephanie Russell. 1 Hour. Recorded 11/12/20 Technology Junction: Finding the Right-Fit Solutions Technology can streamline processes designed to meet standards and improve workflow, or it can create roadblocks to success. Understand the purpose of technological tools and the indicators for effective implementation that are key to unlocking technology’s potential. Presented by Donna Goestenkors & Jennifer Cloud. 1 Hour. Recorded 12/10/20 20/20 Hindsight: Reflections on Disaster Privileging The COVID-19 pandemic has been a wild ride. MSPs have had to draw upon their knowledge and experience – and that of their colleagues – to navigate a stormy sea of new privileging guidelines and regulations. Lessons learned during the pandemic can lead to process improvements during the “new normal.” Presented by Donna Goestenkors & Nicole Keller. 1 Hour. Recorded 1/4/21 Payer Enrollment 101 & 201: Meeting You Where You Are Timely payer enrollment is critical to an organization’s revenue stream, but staff members newly tasked with the payer enrollment function often don’t know where to turn. Those experienced in payer enrollment already know the basics, but need to stay abreast of emerging issues. Presented by Lisa Deterding & Yesenia Servin. 1 Hour. Compassionate Accountability: Achieving Excellence with Heart Communication is central to virtually every task an MSP performs. Connecting to others with authenticity and compassion – especially when confronting bad behavior – allows you to maintain inner balance. Learn how to cultivate emotional intelligence that will serve you on the job and in the world. Presented by Donna Goestenkors and Stephanie Russell. 1 Hour. Recorded 3/11/21 Recorded Webinars: $35 each or $150 for 5-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Innovation & Imagination Solving Medical Staff Services Staffing Shortages Organizations are facing unprecedented staffing shortages in Medical Staff Services and leaders are scrambling to optimize staff, retain employees, and recruit new team members. Identify the competencies needed in Medical Staff Services and explore short-, medium-, and long-term solutions for creating and maintaining a robust department. Presented by Donna Goestenkors and Maggie Wilkerson. Recorded 11/2/22. Objectives:- Explain 5 methods of attracting and retaining Medical Staff Services employees
- Describe how to identify and upskill existing employees in other departments
- Conduct an ROI analysis of Medical Staff Services contractor utilization
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by Donna Goestenkors, CPMSM®, EMSP, and Georgia Day
Medical Services Professionals (MSPs) hold a unique place in the healthcare industry. Medical staff leaders, practitioners, and providers rely on MSPs to ensure qualitative regulatory compliance, performance improvement, accreditation, credentialing and governance for physicians, practitioners, and other healthcare providers. MSPs ensure the design, implementation, and maintenance of current industry practices to promote quality patient care. Their roles are rapidly changing due to competition, increased government influence, and vast changes in technology that demand service delivery improvements worldwide. The successful MSP requires a formal professional development plan, comprised of skills and knowledge for both personal and career choices. This book is presented in an easy-to-read format and contains a series of building blocks that enable MSPs to logically navigate their career progression. Each point highlights solutions for MSPs to test and apply, interspersed with real-life stories. “The Executive Services Professional” also contains a helpful glossary, sample job descriptions, and terms specific to the MSP. Look inside at the Table of ContentsReviews:
"Donna Goestenkors and Georgia Day succinctly capture the ever-changing and challenging role of today's MSP. Newcomers and veterans alike will see leadership through a new lens, while learning strategies to reach your full potential." Dr. Mary Baker, CPMSM®, CPCS®, FMSP, Sunbury, OH "Reading EMSP is like having both champion mentors, Donna and Georgia, on your shoulder. You'll want to keep this book nearby, refer to it often, and recommend it to your colleagues. It's a new resource for the industry." Larry DeHoyos, CPCS®, PESC, Keller, TX "Join Georgia and Donna, experts in the industry in navigating the way to take the high road in professionalism and work ethic, but also for insight in the healthcare industry that is still unknown to the average person - Medical Staff Services." Stephanie Russell, BS, CPMSM®, CPCS®, Colorado Springs, CO "To truly excel, an MSP needs self-awareness, ambition, and tenacity. EMSP delivers the roadmap for the climb to the top.” Yesenia Servin, CPMSM®, Berwyn, IL "Donna and Georgia share their ‘insiders’ perspective on how to succeed in the Medical Staff Services industry. You’ll understand how to avoid potential pitfalls, embrace leadership opportunities, take risks and reach your full potential. Don’t miss this opportunity to live your dream!" Nicole Keller, MSHM, CPHQ, CPHIT "In a world where ethics can seem antiquated, Goestenkors and Day stand out from the crowd, championing impeccable principles and standards for Medical Services Professionals. Brava!" Wendi Stivers, BS, Arroyo Grande, CA "In the ever changing and chaotic world of healthcare, Goestenkors and Day have hit the mark on the essential tips and tools necessary for career advancement for both the novice and seasoned MSP. A must read!" Mary Jo Sexton-Tosh, MSA, Swansea, IL -
Increasingly, healthcare organizations are combining payer enrollment and credentialing. This integration is occurring in environments ranging from hospital systems to managed care, often as a result of organizational mergers and acquisitions or departmental consolidations. Team Med Global explores this exciting frontier. What’s the Difference? Explore the unique functions of credentialing and payer enrollment, along with the parallels. Then, identify ways to collaborate. Finally, pinpoint the skills that are transferable from one area of responsibility to the other. Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 5/8/20 Challenges & Opportunities Merging credentialing and payer enrollment presents both challenges and opportunities. Understand potential conflicts and develop actionable strategies that mitigate challenges, then identify advantages to merging functions. Finally, delve into technological solutions that can ease the transition. Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 6/12/20 What’s the Plan? A robust implementation plan is key to merging credentialing, payer enrollment, billing, and contracting. Discover how to integrate Team Med Global’s payer enrollment model into enrollment best practices, as well as benchmarks to include in a transition blueprint. Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded on 7/10/20 Temperature Check It’s critical to evaluate the effectiveness of credentialing and payer enrollment integration. Learn the formula for avoiding duplicative effort, ensuring cost reduction, and maximizing reimbursement. Finally, discover key reporting components for internal stakeholders. Presented by Nicole Keller, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 8/14/20 Recorded Webinars: $35 each or $120 for 4-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Celebrate the value that your Medical Staff Services team members bring to your organization while supporting their professional growth. TMG Gift Cards can be applied toward:- Live and on-demand webinars
- Certification preparation classes and products
- Virtual and on-demand courses
- Any item in the TMG online store
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Unlock your potential while boosting your skills, confidence, and leadership. TMG is proud to provide our colleagues with the opportunity to gain unlimited access to our vault of more than 100 leading-edge on-demand webinars PLUS new on-demand webinars released in the coming year. Visit TMG's on-demand vault. When you purchase your Master Key, you unlock 365 days of professional development to watch at your convenience. Enjoy:- Unbeatable savings for endless webinar access
- Quick access to the latest educational programs
- An easy-to-navigate interface
- A simple mechanism for tracking continuing education
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Take your exam preparation to the next level with Team Med Global’s 50-question practice for the CPCS® exam. It’s time to kick your study plan into high gear! TMG offers three 50-question practices for the exam. Purchase Set 1, Set 2, Set 3 or get a discount on all three! Set 1 - November 2024 revision date Set 2 - November 2024 revision date Set 3 - November 2024 revision date Once your purchase is complete, you will receive digital files containing the practice questions and answer keys that you can review at your leisure. You will receive the file today, or by the next business day at the latest. -
Take your exam preparation to the next level with Team Med Global’s practice for the CPMSM® Exam. It’s time to kick your study plan into high gear! TMG offers three 50-question practices for the exam. Purchase Set 1, Set 2, Set 3, or get a discount on all three! Set 1 - November 2024 revision date Set 2 - November 2024 revision date Set 3 - November 2024 revision date Once your purchase is complete, you will receive digital files containing the practice questions and answer keys that you can review at your leisure. You will receive the file today, or by the next business day at the latest. -
2025 Dates: April 29 - July 22, Tuesdays, 2:00 - 3:00 p.m. CT August 26 - November 18, Tuesdays, 2:00 - 3:00 p.m. CT Start your journey to the National Association Medical Staff Services CPCS® and CPMSM® certification success with TMG's virtual in-person course. TMG's 11-week (CPCS®) or 14-week (CPMSM®) virtual live preparation course provides you with an immersive experience, expert faculty, and hands-on guidance. TMG Preparation Courses for CPCS® & CPMSM®- Lesson 1: Develop Your Study Plan
- Lesson 2: Healthcare Framework
- Lessons 3 & 4: Accreditation Wizard
- Lesson 5 & 6: Credentialing & Re-Credentialing
- Lesson 7: Clinical Privileging
- Lesson 8: Performance Improvement
- Lesson 9: Ongoing Monitoring
- Lesson 10: Departmental Operations
- Lesson 11: CPCS Final & Confidence Assessment
- Lesson 11: Departmental Operations
- Lesson 12: Healthcare Law
- Lesson 13: MSP Leadership, CPMSM Final & Confidence Assessment
- Lesson 14: Provider Enrollment Topics
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TMG University fees are: Recertification for CPLS, EMSP, and EPEP: $75 at the time of reapplication. Apply for recertification here: https://www.teammedglobal.com/recertification/ Test-out for CPLS, EMSP, and EPEP courses: $500. Apply to test out of a course here: https://www.teammedglobal.com/test-out/ Retesting fee for second or third attempt: $150.
