TMG Resource Center

Products to Accelerate Success

  • Boost your skills as an MSP! The Doctor FBI webinar series offers MSPs new skillsets, thought leadership, and hot takes on trending topics. New Frontiers: Unveiling Integrated Credentialing As the healthcare landscape continues to evolve, integrated credentialing is on the horizon for Medical Staff Services. Join Team Med Global to define integrated credentialing, discuss the implications for MSPs, and outline how to design processes to ease the transition. Presented by Donna Goestenkors and Ivonne Oladunni. 1 Hour. Recorded 7/20/23. Feeling the Squeeze: MSP Challenges in Mergers & Acquisitions The push for cost containment and increased efficiency has fueled an uptick in healthcare mergers and acquisitions. Faced with consolidating practitioner-related data and concerned about their futures, MSPs are feeling the squeeze. Join Team Med Global for actionable solutions to common M&A challenges. Presented by Donna Goestenkors. 1 Hour. Recorded 6/15/23. Great Expectations: The Future of Credentialing While technology has done much to streamline the credentialing process over the past 20 years, challenges persist. Join Team Med Global in envisioning the future of credentialing, the changing role of the MSP, and the tools needed to create a single source of credentialing truth. Presented by Ivonne Oladunni and Rachelle Silva. 1 Hour. Recorded 5/18/23. Sentinels of Safety: Peer References & Review Because peer references are crucial in gauging a provider’s clinical competency, accreditation bodies and medical staff bylaws have stringent standards. Join Team Med Global to discuss compliance and best practices for peer references and the review process. Presented by Donna Goestenkors. 1 Hour. Recorded 4/20/23. Roadmap to Success: Guiding Medical Staff Leadership Physicians may be excellent clinicians, but excellence in medical staff leadership isn’t taught in medical school. MSPs are uniquely positioned to introduce MSLs to Medical Staff Services. Join Team Med Global for a blueprint to support the growth and success of MSLs. Presented by Donna Goestenkors and Sara Collins. 1 Hour. Recorded 3/16/23. Information Overload? Mastering Data Retention Guidelines Even when it’s stored in the cloud, old data can get cumbersome. Yet it’s not always clear when to hit delete and when to hit pause. Join Team Med Global to review the drivers for data retention programs and best practices for Medical Staff Services. Presented by Donna Goestenkors. 1 Hour. Recorded 2/16/23. Registration Fee: $35 each or $175 for series of 6 Scroll down for information and objectives
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  • Show your commitment to the MSP profession by displaying the EMSP Code of Conduct throughout your organization.
  • Show your commitment to the MSP profession by displaying the EMSP Creed throughout your organization.
  • Fiscal Rx Season 1

    $35.00$175.00
    Explore the dynamic world of healthcare finance with TMG. Each session is designed to equip MSPs with the financial acumen needed to excel in their roles. From foundational knowledge and revenue streams to mastering budgets, reimbursement strategies, and financial compliance, this series provides essential insights and practical tools. Enhance your financial expertise and support your organization’s financial health with guidance from industry leaders. Join us live or on-demand and take your financial skills to the next level. February: Fiscal Foundations: Building Blocks for MSPs April: Healthcare Economics: Diving into Revenue Streams June: Balancing Acts: Mastering Healthcare Budgets August: Precision Pays: Reimbursement Strategies for MSPs October: Fiscal Roadmap: Financial Compliance & Risk Management December: Budget Brilliance: Cost Management & Reduction Webinars are held from 12:00 - 1:00 p.m. Central. Registration Fee: $35 for live or on-demand webinar Scroll down for dates and topics.
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  • Forward Together: Learning & Thriving

    Down to Earth: Real Talk About Credentialing Systems While the healthcare system is relentlessly advancing and evolving, credentialing systems can remain mired in the Stone Age. Explore a new era of credentialing, one in which redesigned systems create efficiencies that deliver value throughout the organization. Presented by Donna Goestenkors & Larry DeHoyos. 1 Hour. Recorded 1/20/21 The Sky's the Limit: Mastering Change, Radiating Confidence The most successful MSPs are those who can readily adapt to change. Flexibility and versatility are key to opening doors of opportunity. Learn how to develop the mindset that allows you to navigate evolving work environments, communicate effectively, and lead with confidence. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 3/17/21 New Horizons: Linking Healthcare Quality to Physician Competence As healthcare quality data is increasingly tied to an organization’s revenue streams, MSPs must move beyond viewing physician performance solely as a credentialing tool. Explore the connections between credentialing and healthcare quality, along with the implications for the future of the MSP profession. Presented by Nicole Keller. 1 Hour. Recorded 5/19/21 Recorded Webinars: $35 each or $90 for 3-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information.
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  • 2025 Dates: March 1 - March 31, Mondays & Wednesdays, 2:30 - 3:30 p.m. CT June 16 - July 14, Mondays & Wednesdays, 9:30 - 10:30 a.m. CT October 6 - November 3, Mondays & Wednesdays, 9:30 - 10:30 a.m. CT Fundamental Knowledge. Enhanced Effectiveness. The right fit for organizations ready to:
    • Develop consistent skill sets across Medical Staff Services
    • Upskill or cross-train team members
    • Create an internal agency pool
    And perfect for individuals looking to:
    • Brush up on basics
    • Enter the Medical Staff Services field
    This program is designed to develop the theory and practice of:
    • Regulations, Regulatory Agencies, Accreditation Bodies
    • Membership/In-Network & Clinical Privileging
    • Verifications & Red Flags
    • Evaluation, Recommendations & Decisions
    • Governance Structure & Committees
    • Document & Technology Management
    • And more…
    Nurture expertise. Create excellence. Registration: $750 per person $700 per person for groups of 5 or more (Enter promo code GROUP at checkout)
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  • 2025 Dates: April 7 - May 14, Mondays & Wednesdays, 11 - 12:30 CT July 14 - August 20, Mondays & Wednesdays, 11 - 12:30 CT October 13 - November 20, Mondays & Wednesdays, 11 - 12:30 CT Are you ready to gain a comprehensive understanding of provider enrollment? Foundations of Provider Enrollment is designed to equip you with the knowledge and practical skills needed to excel. This 6-week course guides you through the core concepts, systems, and strategies that define successful provider enrollment. What You'll Learn: Lesson 1: Introduction to Provider Enrollment Start your journey with an overview of the healthcare system, the evolution of provider enrollment, and the key roles and responsibilities within this field. Lesson 2: Core Concepts in Provider Enrollment Understand the fundamentals of provider enrollment, including the revenue cycle, basic compliance, and essential terminology. Lesson 3: Types of Providers Enrolled with Payers Explore the different types of providers who enroll with both government and private payers. Lesson 4: Provider Enrollment Process Model Delve into the provider enrollment process, focusing on the initial steps required to get started. Lesson 5: Enrollment Steps - After You Click “Submit” Learn what happens after submission, including EFT authorization and avoiding common mistakes. Lesson 6: Digital Systems in Provider Enrollment Get hands-on with essential digital tools like PECOS and I&A Account Management. Lesson 7: Setting Up NPPES & CAQH ProView Master the setup of NPPES and CAQH ProView, and learn how to optimize these systems. Lesson 8: Communication Skills and Onboarding Enhance your provider-payer communication and learn best practices for onboarding providers effectively. Lesson 9: Telehealth Credentialing and Enrollment Stay ahead of trends by exploring telehealth credentialing and enrollment, with a focus on non-physician practitioners. Lesson 10: Conducting Discovery Learn how to thoroughly understand your organization’s needs and interact effectively with different departments. Lesson 11: Introduction to Licensure & Credentialing Gain foundational knowledge in licensure, certification, credentialing, and the importance of proper documentation. Lesson 12: Positioning Yourself for Success Reflect on what you’ve learned, review for the final exam, explore career pathways, and celebrate your accomplishments. Why Enroll? This course is your gateway to becoming a skilled provider enrollment professional. With detailed lessons, hands-on practice, and expert guidance, you’ll be equipped to navigate and excel in the provider enrollment process. Registration: $750 per person $700 per person for groups of 3 or more (Enter promo code ENROLL at checkout) Payment plans are available. Contact maggie(at)teammedglobal(dot)com for a payment plan.
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  • FQHC Frontiers

    $35.00$175.00
    Explore the world of Federally Qualified Health Centers with TMG’s new webinar series. Each session is designed to equip MSPs with the tools and knowledge necessary to effectively transition and excel in these community-centric healthcare environments. You can attend live or on-demand webinars on these topics: July: Gateway to FQHCs: Unveiling Opportunities for MSPs August: Navigating the Currents: Charting HR Innovations in FQHCs September: Charting the Course: Mapping Privileging Pathways in FQHCs October: Blueprint for Success: Provider Enrollment in FQHCs January: Vision for Excellence: Advancing Peer Review in FQHCs March: Peak Performance: Mastering Quality in FQHCs FQHC Frontiers webinars are held from 12:00 - 1:00 p.m. Central. Registration Fee: $35 for live or on-demand webinar; $175 for series of 6 Scroll down for dates and topics.
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  • FQHC Frontiers On Demand

    $35.00$175.00
    Explore the world of Federally Qualified Health Centers with TMG’s new webinar series. Each session is designed to equip MSPs with the tools and knowledge necessary to effectively transition and excel in these community-centric healthcare environments. Blueprint for Success: Provider Enrollment in FQHCs Dive into the complexities of insurance processes and regulatory requirements unique to Federally Qualified Health Centers. Join TMG and gain valuable insights and tools to streamline provider enrollment, enhancing the efficiency and revenue capabilities of FQHCs while maintaining operational excellence. Presented by Michaela King and Tonya Graham. 1 Hour. Recorded 10/16/24. Charting the Course: Mapping Privileging Pathways in FQHCs Unpack the complexities of clinical privileging in Federally Qualified Health Centers. Join TMG and delve into developing and implementing privileging processes that are both resource-efficient and tailored to meet the diverse health needs of the community, helping to ensure equitable and high-quality care. Presented by Tonya Graham and Michaela King. 1 Hour. Recorded 9/11/24. Navigating the Currents: Charting HR Innovations in FQHCs Delve into the unique HR challenges in Federally Qualified Health Centers, which range from handling a diverse patient population to managing government funding requirements. Join TMG to understand the nuances of recruiting and retaining medical staff in these community-centered environments. Presented by Donna Goestenkors and Tonya Graham. 1 Hour. Recorded 8/21/24. Gateway to FQHCs: Unveiling Opportunities for MSPs Discover what sets Federally Qualified Health Centers (FQHCs) apart, including their patient-centric models and unique funding structures. Join TMG in exploring how MSPs can transition their skills to these settings. Receive a roadmap to navigate and thrive in the FQHC landscape. Presented by Tonya Graham and Michaela King. 1 Hour. Recorded 7/17/24. Registration Fee: $35 each or $175 for series of 6 Scroll down for dates and topics.
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  • Team Med Global's "Gold Star Credentialing: Recommended Practices to Achieve Compliance" is a 12-page step-by-step guide maps out the 20 key elements of credentialing verification and offers two competency tracks: Best Practice and Standard Practice. Either track achieves compliance with TJC and CMS, so you can choose the track that best suits your organization’s culture, resources, and budget. It includes:
    • Choosing the Right Track
    • Credentialing Verification Compliance Self-Assessment
    • Benefits of the Credentialing Tool
    • Best Practice and Standard Practice for 20 Key Credentialing Verification Elements
    • Resources & Glossary
    • 6 Core Competencies Referenced in The Joint Commission Standards
    Team Med Global is proud to provide MSPs with a digital tool that will help organizations achieve credentialing best practices. Once you purchase and pay for Gold Star Credentialing, you will receive the PDF via email. It will be sent today, or by the next business day at the latest.
  • Leadership Catalyst Season 1 On Demand

    Freeing Bottlenecks: Workflow Automation Drives Efficiency Workforce shortages and operational inefficiencies can lead to bottlenecks that stifle an organization’s effectiveness. Learn how to identify and automate redundant manual processes. Then, explore how to demolish information silos, enabling data sharing that drives efficiency. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 5/16/23. Taking a Bow: Communicating Your Successes Recognition for routinely managing teams, guiding projects to completion, and hitting targeted goals can be in short supply, especially in environments where the focus is on the crisis-of-the-week. Learn why it’s important to communicate successes and how to tailor messaging to a variety of stakeholders. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 4/18/23. Lead with Listening: Leveraging an Overlooked Tool Leaders’ voices are amplified in the workplace, but listening is often overlooked. Listening to learn increases leadership capacity, situational awareness, and empathy. Explore the potential for listening in leadership, the techniques of active listening, and key questions to ask team members. Presented by Nicole Keller and Rachelle Silva. 1 Hour. Recorded 3/21/23. Bridging the Gap: Solving Hybrid Workplace Challenges - Part 2 The pandemic fueled remote work, and today an increasing number of organizations are experimenting with hybrid workforces as long-term solutions. Examine the challenges associated with hybrid onsite-remote teams. Then, discover strategies to increase productivity while improving the experience of working in a hybrid setting. Presented by Donna Goestenkors. 1 Hour. Recorded 2/21/23. Bridging the Gap: Solving Hybrid Workplace Challenges - Part 1 The pandemic fueled remote work, and today an increasing number of organizations are experimenting with hybrid workforces as long-term solutions. Examine the challenges associated with hybrid onsite-remote teams. Then, discover strategies to increase productivity while improving the experience of working in a hybrid setting. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 1/17/23. Leading the Pack: Polishing Project Management Practices Few projects go as expected. They can get stuck in the mud or take on a life of their own. Successfully shepherding a project from inception to completion requires satisfying stakeholders, assembling the right team, and anticipating complications. Examine best practices for project management and lessons learned from the field. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 11/15/22. Leadership Agility: Developing Your Superpower Agile leadership can become your superpower. It requires the flexibility to respond to an evolving landscape, the ability to experiment with new methods in real time, and the foresight to anticipate future challenges and opportunities. Explore the competencies and key drivers of agile leaders. Presented by Donna Goestenkors & Nicole Keller. 1 Hour. Recorded 10/18/22. Recorded Webinars: $35 each or $200 for 7-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information.
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  • Boost your leadership skills! The Leadership Catalyst webinar series offers leaders and would-be leaders new skills, best practices, and hot takes on trending topics. Screen Time: Growing a Robust Hybrid Team The healthcare industry is still finding its way in remote and hybrid work environments. Join Team Med Global for an exploration of successful strategies to lead, grow, and nurture remote and hybrid teams. Then, discuss the hallmarks of success for collaboration in an increasingly virtual world. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 1/16/24. Filling the Pipeline: Creating a Succession Plan Creating a talent pipeline is critical to ensuring smooth transitions as team members offboard and onboard. Join Team Med Global for a discussion of the rationale for succession planning and a step-by-step outline for creating and implementing your own succession plan. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 12/5/23. Soft Skills Matter: Boosting Your Team’s Emotional Intelligence It’s relatively easy to teach a team member the technical skills needed to perform their job, but teaching soft skills can be harrowing. Join Team Med Global and discover how to develop an organizational culture where team members can develop emotional intelligence. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 10/17/23. Staying Power: Managing a Team No One Wants to Leave Team member turnover is both costly and dispiriting. As a leader, you have the power to create a team that is dedicated, loyal, and satisfied. Join Team Med Global and explore strategies to create a work environment that fosters team motivation and cohesion. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 9/19/23. Facilitation Station: Successful Meeting Leadership A great meeting facilitator creates space for engagement, alignment, and motivation. Join Team Med Global for a discussion of facilitation best practices, how to minimize challenging behaviors, and the importance of facilitator neutrality. Presented by Donna Goestenkors. 1 Hour. Recorded 8/15/23. Leading with a Heavy Heart: Working Through Personal Challenges Leaders are people and people can go through periods of personal struggle. It can be difficult to serve teams and organizations while navigating challenges. Join Team Med Global for an exploration of how to meet your own needs while using your experiences to become a better leader. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 6/20/23. $35 each; $175 for series of 6 on-demand webinars. Scroll down for objectives.
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