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Certification Study Group

$75.00
2025 Dates January 8 - February 12, Wednesdays 6:00 - 7:30 PM CT April 9 - May 14, Wednesdays 6:00 - 7:30 PM CT July 16 - August 20, Wednesdays 6:00 - 7:30 PM CT You have a goal. TMG University has a plan. Join TMGU and GHSMSS for a peer-led study group designed to equip you with the tools, support, and confidence necessary to pass your National Association Medical Staff Services CPCS® or CPMSM® exam. This 6-week virtual program meets weekly via Zoom and delivers:

A roadmap to guide you through all of the material covered on the exam

A community of like-minded MSPs to support you

Your own copy of TMG's Accreditation Wizard, an essential studying tool ($74.99 value!)

Access to a subject matter expert who will share certification preparation tips and answer your questions (week 4)

Access to a subject matter expert who will share strategies to lessen anxiety and focus on success (week 6)

A 15% discount on TMG certification study tools

Let TMG and GHSMSS help you achieve the certification you deserve. Registration: $75 for 6-week study group Sponsored by GHSMSS.
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Certification Study Kit

$198.00 – $535.00
6 Great Study Tools to Propel You to Success! TMG University's Study Kit is designed to help prepare you to sit for the National Association Medical Staff Services CPCS® or CPMSM® certification exam. We've bundled five of our most popular tools and are offering the Study Kit at a discounted price:

Accreditation Wizard

Accreditation Wizard Flash Cards

Certification Compass

TMG Practice for the CPCS® or CPMSM® Exam Set 1

TMG Practice for the CPCS® or CPMSM® Exam Set 2

TMG Practice for the CPCS® or CPMSM® Exam Set 3

PLUS, when you purchase the study kit, you are eligible for 10% off TMG University's on-demand Boot Camp* for the CPCS® or CPMSM® certification exam (https://www.teammedglobal.com/product/certification-boot-camp/) TMG University’s 65-page Accreditation Wizard contains 30 elements that cover virtually every standard of credentialing as developed by eight different regulatory bodies and accreditation agencies. It does the work for you, breaking down complex information into its simplest form. TMG University's Flash Cards consist of 101 flash cards that allow you to interact with the information from TMG’s Accreditation Wizard in a way that makes it easier to retain. Carry the flash cards with you to take advantage of breaks during your day. TMG University’s 14-page Certification Compass: Roadmap to Test-Taking Strategies allows you to work smarter, not harder. By providing studying techniques, strategies for recognizing and overcoming test anxiety, and step-by-step guidance for exam day, the Certification Compass points you toward success. TMG University's Practice for the CPCS® or CPMSM® Exam contains three sets of 50 practice questions to test your knowledge, along with an answer key. TMG University is proud to provide MSPs with the digital tools that will help you excel in your exams. Once you purchase and pay for the Study Kit, you will receive the PDFs via email. They will be sent today, or by the next business day at the latest. Scroll down to learn more about each study tool. *When you purchase the on-demand Boot Camp, you’ll be able to access the recordings and material for 30 days.
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Certified Physician Licensing ...

$500.00
Become a Certified Physician Licensing Specialist (CPLS) in 6 Weeks
2025 Dates February 25 - April 3, Tuesdays & Thursdays, 12:00 - 1:00 p.m. CT June 3 - July 10, Tuesdays & Thursdays, 12:00 - 1:00 p.m. CT September 2 - October 9, Tuesdays & Thursdays, 12:00 - 1:00 p.m. CT Unlock a World of Opportunities The demand for skilled Physician Licensing Specialists has never been higher. Become Certified in Just 6 Weeks TMGU’s intensive 6-week program empowers you to excel as a new Physician Licensing Specialist. Our comprehensive and practical curriculum is designed to ensure your success. Why TMGU? First-of-its-Kind: The industry’s only formal education and training program for new licensure specialists. Expert-Led Training: Learn from professional development leaders with deep insights into the industry's best practices and emerging trends. Hands-On Experience: Engage in real-world scenarios and case studies that prepare you to identify solutions for licensing challenges. Cutting-Edge Curriculum: Stay informed with a course that reflects the dynamic landscape of licensing delivered in an interactive virtual environment. This Introductory Course is For...

MSPs looking to diversify and deepen their skill sets while expanding their competencies.

Aspiring professionals desiring a quick, focused entry into healthcare administration

Organizations looking to expand and centralize physician support services Locum tenens and recruitment staff

Certification: More than a Credential As a certified Physician Licensing Specialist (CPLS), you’ll play a pivotal role in navigating licensing protocols, advancing physicians’ careers, and safeguarding patients. Your certification will open doors to positions in a variety of healthcare environments. Registration: $500 per person $400 per person for groups of 5 or more (Enter promo code LICENSE at checkout)
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Connecting the Dots

$35.00 – $85.00

Connecting the Dots to Simplify, Streamline & Succeed
Intentional Productivity: Caring for Yourself While Working Remotely Working remotely poses a host of personal and professional challenges that can leave us feeling less productive and more adrift. Map out strategies designed to help you thrive while working from home. Discover how self-care translates to increased effectiveness in every aspect of your life. Presented by Donna Goestenkors & Stephanie Russell. 2 Hours. Recorded 12/16/20 Peak Performance: The Future of Credentialing Credentialing is the cornerstone of patient safety. It’s also an ever-evolving field. Join in on a credentialing journey that begins with the basics and ends with the cutting-edge challenges destined to chart the future course of the industry. It’s a trek you won’t want to miss. Presented by Donna Goestenkors, Nicole Keller & Stephanie Russell. 2 Hours. Recorded 1/26/21 Stronger Together: Unifying Credentialing and Payer Enrollment Increasingly, healthcare organizations are combining payer enrollment and credentialing. This integration is occurring in environments ranging from hospital systems to managed care, often as a result of organizational mergers and acquisitions or departmental consolidations. Explore this exciting frontier! Presented by Donna Goestenkors, Nicole Keller & Stephanie Russell. 2 Hours. Recorded 2/16/21 Recorded Webinars: $35 each or $90 for 3-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information.

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Credentialing Excellence On De...

$35.00 – $175.00

The Essence of Credentialing Excellence
Credentialing is a core function of the MSP. This series of seven webinars provides MSPs with foundational knowledge and current best practices to enhance their skills and add value to their organizations. Whether you’re a credentialing novice or veteran, you’ll gather actionable information that propels you to excellence. Where Do I Fit In? Explore today’s healthcare landscape and the evolving role of the MSP in this introduction to Medical Staff Services. Presented by Donna Goestenkors & Yesenia Servin. 1 Hour. Recorded 3/18/20 Credentialing: Oh, That’s What You Mean! Credentialing practices vary by environment. Unpack industry terminology and examine credentialing differences in hospitals, managed care, practice management, and credentials verification organizations. Presented by Donna Goestenkors & Patty Clark. 1 Hour. Recorded 4/1/20 COVID-19: Ready to Adapt to Rules Changes COVID-19 is turning credentialing upside down and everyone is experiencing information overload. Tap into the most critical credentialing rule modifications so that you can work quickly and accurately. Presented by Donna Goestenkors & Larry DeHoyos. 1 Hour. Recorded 4/15/20 Where’s My Risk Management Hat? Credentialing helps to ensure patient safety, but it’s also a mechanism for mitigating legal risk. Discover jaw-dropping legal cases that go to the heart of credentialing and the ways in which the MSP can further organizational risk management goals. Presented by Donna Goestenkors & Leslie Foltz. 1 Hour. Recorded 5/6/20 Let’s Solve the Standards Puzzle! It’s a challenge to thread the CCVS needle using NCQA standards. Gather proven methodologies for verification practices and sources for appointment, reappointment, and clinical privileges. Presented by Donna Goestenkors & Leslie Foltz. 1 Hour. Recorded 5/20/20 Ready, Set, Evaluate! Navigate the maze of professional evaluations and performance improvement by understanding the roles of FPPE, OPPE, peer review, and behavior evaluations. Learn how to develop collaborative processes that collect meaningful data, streamline privileging, and contribute to patient safety. Presented by Donna Goestenkors & Nicole Keller. 1 Hour. Recorded 6/3/20 It's Your Turn! The TMG Team takes questions. Presented by Donna Goestenkors, Larry DeHoyos, Nicole Keller, Stephanie Russell & Yesenia Servin. 1 Hour. Recorded 7/17/20 Recorded Webinars: $35 each or $175 for 7-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information.

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CVO Connection On Demand

$35.00 – $175.00

TMG's CVO webinar series offers a deep dive into the intricacies of Credentials Verification Organizations. Explore key aspects of CVO operations from compliance and risk management to enhancing quality and efficiency. Gain essential insights on building trust, optimizing relationships, and seamlessly integrating credentialing and enrollment processes. Equip yourself to navigate the complexities of CVOs, ensure regulatory compliance, and drive operational success in healthcare settings. Building Bridges: Fostering Relationships in CVO Operations Strong relationships are the cornerstone of effective Credentials Verification Organization (CVO) operations. Join TMG to explore how CVOs can cultivate trust and build lasting partnerships with healthcare practices and entities. Discover strategies for gathering essential information, building trust, and ensuring collaborative success. Presented by Melanie Waterkotte. 1 Hour. Recorded 11/7/24. Credential Compass: Mapping the Scope of CVOs Healthcare organizations increasingly rely on Credentials Verification Organizations (CVOs) to cost-effectively streamline credentialing processes. Join TMG to delve into the role of CVOs in the healthcare ecosystem and explore how CVOs operate across multiple healthcare entities. Then, discover the accreditation standards CVOs must meet to ensure compliance and uphold the highest levels of quality. Presented by Donna Goestenkors and Heather Blair. 1 Hour. Recorded 10/3/24. Registration Fee: $35 each or $175 for 6-part series. Scroll down for topics.

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CVO Connection Season 1

$35.00 – $175.00

TMG's CVO webinar series offers a deep dive into the intricacies of Credentials Verification Organizations. Explore key aspects of CVO operations from compliance and risk management to enhancing quality and efficiency. Gain essential insights on building trust, optimizing relationships, and seamlessly integrating credentialing and enrollment processes. Equip yourself to navigate the complexities of CVOs, ensure regulatory compliance, and drive operational success in healthcare settings. October: Credential Compass: Mapping the Scope of CVOs November: Building Bridges: Fostering Relationships in CVO Operations January: Anchoring Trust: CVO Risk Management and Compliance February: Quality Quantified: Metrics for CVO Excellence March: Compliance Catalyst: Advancing Credentialing Verification in CVOs April: CVO Synergy: Streamlining Enrollment and Credentialing Processes Webinars are held from 12:00 - 1:00 p.m. Central. Registration Fee: $35 for live or on-demand webinar Scroll down for dates and topics.

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Dealing with Covid On Demand

$35.00

Dealing with Covid
Righting the Ship: Successfully Navigating COVID-19 COVID-19 has turned Medical Staff Services - especially credentialing and payer enrollment - into a rolling ocean of information. It’s critical to tap into the most critical credentialing and enrollment rule modifications and find the nuggets that allow you to work quickly and accurately. Learn how to adapt rule changes into your practice structures. Get an insider’s view on how this virus continues to impact the personal and professional lives of MSPs. Presented by Donna Goestenkors & Larry DeHoyos. 1 Hour. Recorded 7/23/20 Stronger Together: Payer Enrollment COVID-19 FAQs COVID-19 has caused many practices and health systems to scramble, rushing to find new ways to care for patients while also maintaining revenue streams. Against this backdrop, payer enrollment specialists are bracing themselves for claims that will hit the clearinghouses and bounce back. In the face of information overload, it can be hard to know where to turn for answers. Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 4/2/20 Recorded Webinars: $35 each Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information.

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Doctor FBI Season 10 On Demand

$35.00 – $175.00

Boost your skills as an MSP! The Doctor FBI webinar series offers MSPs new skillsets, thought leadership, and hot takes on trending topics. Rx for Resilience: Empowering MSPs to Combat Burnout MSP and physician burnout is at epidemic levels, and MSPs can play a vital role in addressing and mitigating burnout. Join TMG for the knowledge, strategies, and resources needed to support and promote physician and MSP well-being. Presented by Donna Goestenkors and Tami West. 1 Hour. Recorded 2/15/24. Compliance Unleashed: Update on Accreditation & Regulatory Standards Staying up-to-date with ever-evolving accreditation standards and regulations is essential for maintaining high-quality patient care and organizational success. Join TMG for valuable insights into the latest compliance standards, guidelines, and requirements. Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 1/18/24. Seamless Starts: Best Practices for Practitioner Onboarding Effectively onboarding new healthcare practitioners is crucial for ensuring a smooth transition, optimizing patient care, and promoting organizational success. Join TMG for best practices for onboarding/orientation and discuss strategies for expediting the onboarding timeline. Presented by Donna Goestenkors and Ivonne Oladunni. 1 Hour. Recorded 11/16/23. Automation Station: Peer Review Process Improvements Efficient and effective peer reviews play a vital role in ensuring the highest standards of patient care, but the peer review process can be cumbersome. Join TMG for practical insights on leveraging process improvements to simplify data collection, facilitate timely and accurate documentation, and standardize evaluation criteria. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 10/19/23. Captivate, Engage, Persuade: Mastering PowerPoint Presentations Impactful PowerPoint presentations are essential to keeping meetings lively, delivering powerful messages, and achieving goals. Join TMG for a step-by-step process of building compelling PowerPoint presentations that leave a lasting impression. Presented by Donna Goestenkors and Sally Smith. 1 Hour. Recorded 9/21/23. The Future is Now: Leveraging Artificial Intelligence in Medical Staff Services Harnessing artificial intelligence technologies can revolutionize administrative processes, streamline workflows, and improve efficiency and accuracy in Medical Staff Services. Join TMG and delve into AI’s practical applications and provide insights into how to leverage this technology for optimal results. Presented by Donna Goestenkors and Sally Smith. 1 Hour. Recorded 8/17/23. Registration Fee: $35 each or $175 for series of 6 Scroll down for descriptions and objectives.

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Doctor FBI Season 11

$35.00 – $175.00

Boost your skills as an MSP! The Doctor FBI webinar series offers MSPs new skillsets, thought leadership, and hot takes on trending topics. You can attend live or on-demand webinars on these topics: April: Virtual Vault: Mastering Document Management June: Master Juggling: Time Management Tips & Tricks August: Fiscal Foundations: Healthcare Finance for the MSP October: Operational Excellence: Strategies & Best Practices January: Deep Dive: Privileging in Specialized Care March: Embracing Uncertainty: Cultivating Risk Tolerance Doctor FBI webinars are held from 12:00 - 1:00 p.m. Central. Registration Fee: $35 for live or on-demand webinar; $175 for series of 6 Scroll down for dates and topics.

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Doctor FBI Season 11 On Demand

$35.00 – $175.00

Boost your skills as an MSP! The Doctor FBI webinar series offers MSPs new skillsets, thought leadership, and hot takes on trending topics. Operational Excellence: Strategies & Best Practices Department operations can make or break the functions performed by the Medical Staff Services professional. Join TMG and discover best practices and actionable strategies to help you streamline departmental processes, ensure compliance, and foster a collaborative and high-performing work environment. Presented by Donna Goestenkors. 1 Hour. Recorded 10/17/24. Fiscal Foundations: Healthcare Finance for MSPs The MSP’s role in staffing, operations, and strategic planning impacts the financial health of their organizations. Join TMG in exploring budgeting and cost management, financial compliance, and resource allocation. Boost your financial decision-making by gaining a deeper understanding of healthcare finance. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 8/15/24. Master Juggling: Time Management Tips & Tricks MSPs grapple with a high volume of tasks, conflicting priorities, and the need to efficiently juggle various responsibilities. Join TMG for practical tips and strategies to help manage your workload and set effective priorities, setting the stage for increased productivity and reduced stress. Presented by Nicole Keller. 1 Hour. Recorded 6/20/24. Virtual Vault: Mastering Document Management Join TMG and discover the essentials of maintaining compliance documentation, ensuring data security, and establishing effective retention policies. Delve into leveraging Electronic Document Management Systems (EDMS) for efficiency, managing audit trails, and automating workflow processes. Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 4/11/24. Registration Fee: $35 each or $175 for 6-part series Scroll down for topics and objectives

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Doctor FBI Season 8 On Demand

$35.00 – $175.00

Doctor FBI Season 8 On Demand
Built to Last: Effective Team Structures in Medical Staff Services The responsibilities and expectations of medical staff services are ever-evolving, making it crucial to adapt to today’s healthcare environment. Explore how to refresh your team to meet accessibility and productivity demands, all while staying connected. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 10/21/22. Deadline Driven: Due Process and Fair Hearing When a problem surfaces that could impact a practitioner’s membership or privileges, MSPs play a crucial role in the notification and due process steps. Develop a roadmap for ensuring due process, tracking fair hearing progression, and working in tandem with legal teams. Presented by Donna Goestenkors and Brian Betner. 1 Hour. Recorded 9/15/22. Meeting Madness: Effective Meeting Management Hospitals and other healthcare organizations create an ever-increasing number of standing committees, ad-hoc committees, and task forces, which is why stellar meeting management can improve department performance by increasing efficiencies. Receive an outline of the principles of effective meeting management and then delve into tips and tricks to streamline meeting agendas, roles and responsibilities, and minutes. Presented by Donna Goestenkors and Maggie Wilkerson. 1 Hour. Recorded 8/18/22. The Pursuit of Excellence: Physician Quality Evaluations MSPs are the gatekeepers of patient safety. Privileging is based in part on tools such as the Focused Professional Practice Evaluation and the Ongoing Professional Practice Evaluation. Learn how to simplify collaborative processes that collect meaningful data, ensure compliance, and contribute to patient safety. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 7/21/22. Level Up! Add Polish to Your Career Practices While we all take pride in our work, we may have knowledge gaps about career basics or need to polish our career practices. Apply lessons learned from the field that will elevate our professionalism. We’ll discuss everything from workplace conflicts of interest and career portfolios to salary negotiations and professional development plans. Presented by Donna Goestenkors. 1 Hour. Recorded 6/30/22. Tapping the Brakes: Recognizing Credentialing Red Flags When a credentialing specialist discovers an anomaly in a provider’s application – such as time gaps, malpractice issues, and reporting inconsistencies – it sends up a red flag. Learn how to handle areas of concern that surface in applications for membership and privileges. Presented by Donna Goestenkors and Maya Royal. 1 Hour. Recorded 5/19/22. Recorded Webinars: $35 each or 6-part series $175 Scroll down for objectives and additional information.

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TMG Resource Center

Products to Accelerate Success

Become a Certified Physician Licensing Specialist (CPLS) in 6 Weeks

Connecting the Dots to Simplify, Streamline & Succeed

The Essence of Credentialing Excellence

Dealing with Covid

Doctor FBI Season 8 On Demand