EMPOWERING PROFESSIONALS

Events with Impact

TMG takes pride in bringing you thought leadership and best practices via accessible webinars and at events around the U.S.

TMG’s educational programming is designed to empower you with the skills and knowledge you need to increase your effectiveness and grow your career. The Team welcomes the opportunity to connect with you, both online and in real life. We invite you to find us here…

Beyond the Walls: PLP Readiness for Expanding Care Models

5/28/26 12-1 PM CT

Telehealth visits, mobile units, pop-up clinics, and in-home care are changing where and how patients receive services—and what’s required to support the providers who deliver them. For PLPs, these models can bring new licensure, privileging, enrollment, and quality requirements tied to the type of care, the setting, and applicable regulations. Join TMG to explore how expanding care models impact PLP work and the steps needed to keep providers compliant and ready to serve.

Objectives:

  • Explain 4 emerging care models.
  • Identify compliance considerations specific to telehealth, mobile, and in-home care delivery.
  • Describe strategies to ensure provider readiness in nontraditional care settings.

Registration: $35 for live or on-demand webinar

Certificate in Leadership Excellence

6/1-7/8/26

TMG University’s cutting-edge Certificate in Leadership Excellence program hones the skills you need to develop and lead cohesive teams that are equipped to achieve short-term and strategic goals while exceeding expectations.

This accelerated program is designed to create mastery in problem solving, decision making, strategic thinking, conflict management, staff development, succession planning, presentation skills, and so much more.

Registration $750

Foundations of Provider Enrollment

6/1-7/1/26

Provider enrollment is complex, but it doesn’t have to be overwhelming. Gain the foundational knowledge and practical skills you need to navigate the enrollment process with confidence.

Discover:

  • Fundamental Concepts: Understand the basics of provider enrollment, including key terminology, payer types, and compliance requirements.
  • Practical Tools: Develop the skills needed to work efficiently with critical enrollment systems like PECOS and NPPES.
  • Expert Guidance: Benefit from insights that help you avoid common mistakes and ensure smooth enrollments.

Registration $750

Certified Physician Licensing Specialist Course

6/2-7/2/26 12-1 PM CT

The demand for skilled Physician Licensing Specialists has never been higher. TMGU’s intensive 6-week program empowers you to excel as a Physician Licensing Specialist. Our comprehensive and practical curriculum is designed to ensure your success.

As a certified Physician Licensing Specialist (CPLS), you’ll play a pivotal role in navigating licensing protocols, advancing physicians’ careers, and safeguarding patients. Your certification will open doors to positions in a variety of healthcare environments.

Registration: $500

Certification Boot Camp

6/8-6/12/26 4-7 PM CT

Enlisting to take the National Association Medical Staff Services CPCS® or CPMSM® exam? It’s time to nail down your study plan. At the end of this intensive preparation course, you’ll have confidence in both your knowledge of the material and your mastery of test-taking strategies. The result? You’ll possess the tools you need to achieve the credential you deserve.

Registration: $325 for CPCS®; $375 for CPMSM®

When Documentation Becomes Risk Control: Financial Pressure, OBBBA, and Provider Performance

6/18/26 12-1 PM CT

Provider documentation now functions as a financial and regulatory risk-control mechanism. This session connects documentation integrity, performance evaluation, and fiscal sustainability—without reducing quality to productivity metrics—while exploring how these factors influence FPPE, OPPE, peer review, and governance decisions.

Objectives:

Describe how fiscal pressure shapes performance evaluation.
Integrate documentation integrity into FPPE and OPPE frameworks.
Apply guardrails supporting defensible audit and appeal outcomes.

Join Acorn Healthcare Credentialing Solutions  and TMG
Register here: Acorn Credentialing Webinar Series: Register Now
Registration: Free 
Attendees Receive: 1 TMG Education Certificate

Foundations of Credentialing Course

6/22-7/22/26 3-4 PM CT

Enhance your career in Medical Staff Services with our 12-week program designed for those ready to sharpen their skills or enter the field. This comprehensive course covers essential topics like regulations, accreditation bodies, clinical privileging, verifications, governance, and more, ensuring you have the foundational knowledge to succeed. Whether you’re brushing up on the basics or preparing to take your first step into Medical Staff Services, this program provides the tools and confidence to excel.

Registration: $750

The Long Game: Building a Sustainable Contract Monitoring System

07/07/26 12-1 PM CT

Contract issues often go unnoticed until they affect revenue or compliance. Join TMG to explore how to track key contract milestones, coordinate with internal teams, and maintain payer relationships beyond initial signing. Learn how proactive monitoring can support audit readiness and long-term performance.

Objectives:
Describe methods for tracking contract renewals, amendments, and performance metrics
Identify strategies for collaborating with billing, compliance, and legal departments
Explain how to maintain effective payer communication and prepare for audits

Join Acorn Healthcare Credentialing Solutions  and TMG
Register here: Acorn Credentialing Webinar Series: Register Now
Registration: Free 
Attendees Receive: 1 TMG Education Certificate

The Human Side of AI: Leadership, Ethics, and the Future of Healthcare Work

7/8/26 12-1 PM CT

Artificial intelligence is rapidly transforming healthcare operations, but successful implementation depends on the people using it. Provider Lifecycle Professionals play an important role in navigating technological change while maintaining human-centered leadership, ethical decision-making, and effective communication. Join TMG to explore how organizations can integrate AI tools while supporting staff adaptation, trust, and collaboration.

Objectives:
Describe emerging uses of artificial intelligence within healthcare administrative and operational workflows
Identify human-centered leadership strategies that support teams during technology transitions
Explain the role PLPs play in promoting ethical, responsible, and collaborative AI adoption

Certification Study Group

7/15-8/19/26

You have a goal. TMG University has a plan. Join TMGU for a peer-led study group designed to equip you with the tools, support, and confidence necessary to pass your National Association Medical Staff Services CPCS® or CPMSM® exam.

This 6-week virtual program meets weekly via Zoom and delivers a roadmap to guide you, access to a subject matter expert, and your own copy of TMG’s Accreditation Wizard.

Achieve the certification you deserve.

Registration: $75

Funding Squeeze, Staffing Freeze: Succeeding When Resources Don’t Budge

7/23/26 12-1 PM CT

The demand for accuracy, compliance, and efficiency in provider lifecycle work keeps growing, even when budgets shrink and hiring stalls. The challenge isn’t just doing more with less—it’s finding smarter ways to meet requirements, protect quality, and deliver results without new resources. Join TMG for a solutions-focused look at process refinements, technology leverage, and influence skills that help you thrive in a resource-tight environment.

Objectives:

  • Explain the operational pressures budget and staffing freezes create for PLPs.
  • Identify opportunities to streamline processes and reduce rework without lowering standards.
  • Describe ways to influence decision-makers and secure support.

Registration: $35 for live or on-demand webinar

Building Bridges, Not Tripwires: Standardizing Red Flags, Outliers, and Workforce Safety Decisions

8/20/26 12-1 PM CT

Inconsistent escalation, bias-driven reactions, and fear-based decision-making introduce unnecessary risk for organizations and providers alike. Join TMG to focus on standardizing how red flags, outliers, and safety concerns are identified, evaluated, and escalated—without overreaction. Participants will learn how to align clinical, behavioral, and psycho-social risk decisions across medical staff governance, regulatory oversight, and legal defensibility while preserving fairness and psychological safety.

Objectives:
Differentiate red flags from outliers and isolated events from meaningful performance and behavior.
Apply standardized escalation pathways that support consistent, defensible decisions across medical staff governance and regulatory review.
Integrate workforce safety, psychosocial risk, and team behavior into provider performance management frameworks.

New Starts, Smooth Starts Contracting During Growth and Launch

09/01/26 12-1 PM CT

Growth brings complexity, and contracting can become a barrier if not handled strategically. Join TMG to examine how to manage payer contracts during expansion, from onboarding new providers to launching solo practices and acquiring new sites. Learn how to minimize delays and ensure consistent reimbursement across a growing organization.

Objectives:
Describe key contracting steps for new providers, sites, and startup practices
Identify common causes of payer delays and strategies
Explain how to maintain rate consistency and alignment across multiple locations

Certified Physician Licensing Specialist Course

9/1-10/1/26 12-1 PM CT

The demand for skilled Physician Licensing Specialists has never been higher. TMGU’s intensive 6-week program empowers you to excel as a Physician Licensing Specialist. Our comprehensive and practical curriculum is designed to ensure your success.

As a certified Physician Licensing Specialist (CPLS), you’ll play a pivotal role in navigating licensing protocols, advancing physicians’ careers, and safeguarding patients. Your certification will open doors to positions in a variety of healthcare environments.

Registration: $500

Ego, Influence, and Leadership: Navigating Narcissistic Behaviors in Healthcare

9/2/26 12-1 PM CT

Strong personalities and high-pressure environments can create challenging leadership dynamics in healthcare organizations. Understanding narcissistic behaviors and other high-ego traits can help professionals respond effectively, maintain professionalism, and protect team culture. Join TMG to explore how these behaviors impact communication, decision-making, and collaboration and learn strategies to maintain professional boundaries and support healthy workplace environments.

Objectives:
Recognize common characteristics of narcissistic behaviors in professional settings
Identify strategies for maintaining professionalism and managing interactions with high-ego personalities
Describe how PLPs can support healthy team culture and constructive workplace communication

TMG Prep for National Association Medical Staff Services CPCS® & CPMSM® Certification

9/8 – 12/15/26 2-3 PM CT

Start your journey to the National Association Medical Staff Services CPCS® and CPMSM® certification success with TMG’s virtual in-person course. TMG’s 11-week (CPCS®) or 14-week (CPMSM®) virtual live preparation course provides you with an immersive experience, expert faculty, and hands-on guidance.

Registration: $1,250 for CPCS®; $1,500 for CPMSM®

Ask Me Anything

9/10/26 12-1 PM CT

PLPs face challenges, and TMG has the answers you need. Our team of experts is here to tackle your most pressing questions about licensing, credentialing, provider enrollment, and quality. Got a career conundrum, a communication hiccup, or a workplace dilemma? We’ve got you covered. Bring your questions and join the conversation—it’s time to get the insights you’ve been looking for.

Our panel of experts will include Erin DeHoyos, CPMSM®, EMSP, CLE; Nicole Keller, MSHM, CPHQ, CPHIT; Donna Goestenkors, CPMSM®, EMSP, CLE; and Rachelle Silva, BS, CPCS®, CPMSM®, CLE.

They will field questions submitted in advance as well as those asked during the live event. Pose your questions by emailing ol****@***********al.com
Complimentary event – attend live or on demand.

Certificate in Leadership Excellence

9/14-10/14/26

TMG University’s cutting-edge Certificate in Leadership Excellence program hones the skills you need to develop and lead cohesive teams that are equipped to achieve short-term and strategic goals while exceeding expectations.

This accelerated program is designed to create mastery in problem solving, decision making, strategic thinking, conflict management, staff development, succession planning, presentation skills, and so much more.

Registration $750

Foundations of Provider Enrollment

9/14-10/14/26

Provider enrollment is complex, but it doesn’t have to be overwhelming. Gain the foundational knowledge and practical skills you need to navigate the enrollment process with confidence.

Discover:

  • Fundamental Concepts: Understand the basics of provider enrollment, including key terminology, payer types, and compliance requirements.
  • Practical Tools: Develop the skills needed to work efficiently with critical enrollment systems like PECOS and NPPES.
  • Expert Guidance: Benefit from insights that help you avoid common mistakes and ensure smooth enrollments.

Registration $750

Certification Boot Camp

9/21-9/25/26 4-7 PM CT

Enlisting to take the National Association Medical Staff Services CPCS® or CPMSM® exam? It’s time to nail down your study plan. At the end of this intensive preparation course, you’ll have confidence in both your knowledge of the material and your mastery of test-taking strategies. The result? You’ll possess the tools you need to achieve the credential you deserve.

Registration: $325 for CPCS®; $375 for CPMSM®

Going the Extra Mile: Elevating Service in PLP Work

9/23/26 12-1 PM CT

The concept of “unreasonable hospitality” isn’t just for restaurants; it’s a mindset that can transform provider lifecycle operations. By finding ways to exceed expectations of providers and colleagues, PLPs can build stronger relationships, improve collaboration, and create a culture of trust. Join TMG to explore practical ways to deliver exceptional service within busy, resource-limited environments.

Objectives:

  • Explain the principles of “unreasonable hospitality.”
  • Identify opportunities to exceed expectations.
  • Describe ways to integrate exceptional service into existing workflows.

Registration: $35 for live or on-demand webinar

Foundations of Credentialing Course

10/5-11/4/26 3-4 PM CT

Enhance your career in Medical Staff Services with our 12-week program designed for those ready to sharpen their skills or enter the field. This comprehensive course covers essential topics like regulations, accreditation bodies, clinical privileging, verifications, governance, and more, ensuring you have the foundational knowledge to succeed. Whether you’re brushing up on the basics or preparing to take your first step into Medical Staff Services, this program provides the tools and confidence to excel.

Registration: $750

Evidence That Holds: Governing Provider Performance Across Accreditors, Payers, and Boards

10/15/26 12-1 PM CT

The capstone session brings together evidence, governance, culture, and leadership routines into a sustainable operating model. Join TMG to learn how to design evidence that tells a coherent, defensible story—one that withstands scrutiny from accreditors, payers, and boardies while supporting continuous performance improvement.

Objectives:
Design evidence narratives that clearly demonstrate issue identification, analysis, action, follow-up, and outcomes.
Build retrieval-ready documentation that supports surveys, payer audits, and executive and MEC oversight.
Create a 12-month provider lifecycle maturity roadmap that embeds continuous monitoring, governance rhythms, and performance improvement.

TMG Team Connect Networking Event

10/22/26 6-7:30 PM CT

Step into your future with this semi-annual networking event designed exclusively for student members. This is your opportunity to engage with TMG team leads, gain insider insights, and explore real-world career paths in credentialing, provider enrollment, licensing, and quality.

Whether you’re seeking mentorship, exploring career options, or looking to grow your professional connections, TMG Team Connect offers a direct line to the industry knowledge and support you need.

Members Only. Free for TMG student members — join today to attend.

Connecting Contracts to Revenue Cycle Success

11/03/26 12-1 PM CT

When contract terms are misaligned with operations, the result is denials, delays, and lost revenue. Join TMG to explore how cross-functional communication and contract transparency can reduce friction and support stronger financial outcomes. Discover how integrated workflows can turn upstream decisions into downstream success.

Objectives:
Describe how contract language can impact billing, reimbursement, and denial rates
Identify strategies for sharing contract information with revenue cycle and operational teams
Explain how aligned processes can reduce revenue leakage and support organizational goals

Courageous Conversations: Navigating Difficult Discussions in Healthcare Leadership

11/4/26 12-1 PM CT

Provider Lifecycle Professionals frequently navigate sensitive conversations involving credentialing decisions, compliance concerns, performance issues, and organizational expectations. Approaching these discussions with clarity, professionalism, and emotional intelligence is essential for maintaining trust and effective collaboration. Join TMG to explore practical strategies for leading difficult conversations while preserving professional relationships.

Objectives:
Identify common scenarios that require difficult conversations in healthcare administrative environments
Apply communication techniques that promote clarity, professionalism, and mutual understanding
Describe strategies PLPs can use to manage emotions and maintain productive dialogue during challenging discussions

Connecting the System: Applying the Provider Lifecycle 2026 Framework

11/19/26 12-1 PM CT

This live session provides space to integrate concepts across all five webinars using real-world scenarios and participant questions. Join TMG to explore how evidence, AI governance, financial pressure, risk escalation, and leadership routines intersect in daily operations—and how to translate the framework into practical next steps.

Objectives:
Clarify complex, cross-functional scenarios spanning quality, risk, governance, AI, and financial oversight.
Apply the Provider Lifecycle 2026 framework to real operational challenges submitted by participants.
Identify actionable 30-, 60-, and 90-day priorities to advance provider lifecycle maturity.

Professional Boundaries in Healthcare: Protecting Time, Energy, and Workplace Culture

1/6/27 12-1 PM CT

In high-demand healthcare environments, maintaining professional boundaries is essential for sustaining productivity, preventing burnout, and supporting healthy workplace relationships. Provider Lifecycle Professionals often balance competing priorities, complex requests, and high expectations from multiple stakeholders. Join TMG to explore practical strategies for setting clear boundaries while maintaining professionalism and collaboration.

Objectives:
Define professional boundaries and explain their importance in healthcare workplaces
Identify strategies for communicating expectations and limits in a professional manner
Describe how PLPs can maintain productivity and workplace balance while managing competing demands

Unreasonable Hospitality in Healthcare: Creating Exceptional Professional Experiences

3/10/27 12-1 PM CT

Inspired by the principles of unreasonable hospitality, this session explores how small, intentional actions can create extraordinary experiences in professional environments. While healthcare operations often focus on compliance and efficiency, going beyond expectations can build trust, strengthen relationships, and elevate service. Join TMG to discover how Provider Lifecycle Professionals can incorporate hospitality-driven practices into everyday interactions.

Objectives:
Describe the concept of unreasonable hospitality and its relevance to healthcare administrative roles
Identify practical ways PLPs can incorporate service-focused practices into interactions with providers and stakeholders
Explain how intentional service and relationship-building can strengthen collaboration and organizational culture

Join TMG – It’s Free

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Free Members receive:

  • The TMG Weekly Newsletter
  • News about webinars, training, and events
  • Opportunities to connect with the PLP community

Join now and stay connected.

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