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Infographic: Leadership Should Invest in MSP Professional Development

2022-07-11T16:22:53+00:00|Infographic, TMG University|

Team Med Global knows that MSP professional development is key to peak performance. Yet when discussing continuing education with our MSP colleagues, a common refrain is that they feel unsupported by leadership. It can be difficult to confidently make the case that leadership should invest in MSPs' continuing education. That’s why TMG has developed an

4 Steps to Boost Payer Enrollment Effectiveness

2022-07-11T16:28:28+00:00|Provider Enrollment|

Payer enrollment is the cog that kicks off the revenue cycle. While most revenue cycle graphics indicate that client intake is the first stage in the cycle, the reality is that enrollment is the critical first phase. Payer enrollment is the process of enrolling organizations and providers into payer networks. The process varies by payer,

COVID Demands More of MSPs

2022-07-11T16:34:25+00:00|Personal Development|

My work as a healthcare consultant often involves collaborating with organizations to streamline processes, implement technological solutions, and reconfigure accountability structures to create efficiencies. In other words, I help organizations do more with less. In 2020, however, “doing more with less” has taken on new meaning. This year’s COVID pandemic is the black swan event

Profiles in Leadership: Jodi Schirling Builds Strong Foundations

2022-07-11T16:40:45+00:00|Profiles in Leadership|

Jodi Schirling was a newlywed when she began working in medical records in 1977. Within a year, she’d had a baby and had taken on a part-time medical staff secretary position that was also in its infancy. “Back then, we didn’t have many resources,” Schirling recalls. “We didn’t even have credentials files for doctors.” But

The 411 on Telemedicine Credentialing

2022-07-11T16:43:42+00:00|Credentialing|

In August and September, Team Med Global’s Donna Goestenkors, CPMSM®, EMSP, and Rachelle Silva, BS, CPCS®, CPMSM®, joined forces with symplr to present “Off the Hook: Reining in Telemedicine Challenges.” Given that COVID-19 has led to an exponential increase in the use of telemedicine around the U.S., it’s no surprise that the more than 1,000

Spotlight: Maggie Wilkerson, CPCS®

2022-07-11T17:01:57+00:00|TMG Team Spotlight|

The seeds of Maggie Wilkerson’s career trajectory were planted with an A.S. in medical transcription. From there, she blossomed in her role as Medical Staff Specialist responsible for credentialing more than 400 multi-specialty hospital providers at a Decatur, IL hospital. Having earned her CPCS® credential, Maggie moved to a Rockford hospital, where she served as

Lorraine Kress, CPCS®

2022-07-11T17:02:52+00:00|TMG Team Spotlight|

Lorraine Kress, CPCS®, lends her expertise and wisdom to Team Med Global as a subject matter expert in credentialing. For more than a dozen years, Lorraine has tackled positions of increasing responsibility within Medical Staff Services. From her start as a Medical Staff Coordinator, Lorraine’s specialty is working as a Credentialing Specialist in interim positions.

Profiles in Leadership: Vicki Searcy Takes the Reins

2022-07-11T17:05:30+00:00|Profiles in Leadership|

Like most who entered medical staff services in the early 1980s, Vicki Searcy found the profession by accident. “I was a woman working in a man’s world, doing institutional research at the University of Arkansas,” she recalls. “I was never going to be given the opportunity to further my career.” Taking the reins – and

Payer Enrollment Staffing Survey from Team Med Global

2022-07-11T17:06:18+00:00|Provider Enrollment|

Team Med Global released the results of the organization’s Payer Enrollment Staffing Survey, which was designed to determine the state of payer enrollment staffing in the healthcare industry. The results were sobering, with fully 52% of respondents stating that their organization’s payer enrollment staffing levels were insufficient. According to Team Med Global President Donna Goestenkors,

MSP Expertise: Jump onto the High-Speed Healthcare Train

2022-07-11T17:10:43+00:00|Medical Staff Services Department|

When I was invited to write an article for Team Med Global, I recalled an article I wrote in 1996. It seems we are once again at the same crossroads I addressed then, in “Don’t Get Left Behind...Broaden Your Scope.” At that time, managed care was in its infancy and beginning to rapidly change healthcare

Profiles in Leadership: Cindy Gassiot Paved the Way

2022-07-11T17:13:30+00:00|Profiles in Leadership|

More than one whirlwind hit Corpus Christi, Texas, in 1970. In early August, Hurricane Celia slammed into the coastal city. That same year, Cindy Gassiot, CPMSM®, CPCS®, began working as the medical staff secretary for a Corpus Christi teaching hospital. Little did she know that she would soon take the medical services profession by storm.

Spotlight: Sandy Holtzscher

2022-07-11T17:15:59+00:00|TMG Team Spotlight|

TMG Graphic Designer Sandy Holtzscher has more than 30 years of experience in graphic design. Since graduating from Southern Illinois University, Sandy spent 18 years as the associate creative director for a St. Louis advertising agency. While there, she worked as the conceptor, brand strategist, designer, and production person for all of the agency’s projects.

Spotlight: Cathy Dinschel, CPCS®, CPMSM®

2022-07-11T17:18:37+00:00|TMG Team Spotlight|

TMG University Payer Enrollment Team Cathy Dinschel, CPCS®, CPMSM®, lends her expertise to TMG University as a member of the Payer Enrollment team. She began working in the medical field in 1978 as a high school senior. Over the course of her career, she has served in virtually every non-clinical position available, and currently works

Spotlight: Mark Goestenkors, MBA

2022-07-11T17:20:09+00:00|TMG Team Spotlight|

TMG Chief Financial Officer With an undergraduate degree in Accounting & Finance from Bradley University and an MBA in Finance from Southern Illinois University, TMG Chief Financial Officer Mark Goestenkors couldn’t be better positioned to oversee and optimize the organization’s financial health. Mark’s corporate career highlights include 18 years as the CFO of Wetterau Builders,

Race to the Top: Why MSP Certification Should Be a Goal

2022-07-11T17:24:43+00:00|Career Development|

The demands of the healthcare industry require that professionals become lifelong learners. This is part of the reason why MSPs, who are known overachievers in the best sense of the word, are attracted to the field. There is always more to learn and room to grow. Unfortunately, when compared to other fields, there are relatively

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