Description
May 21, 2025
Credentialing 101: The Foundation of Medical Staff Services
Credentialing is the backbone of medical staff services, ensuring that healthcare providers meet the qualifications necessary to deliver safe, high-quality care. Join TMG to explore the fundamental principles of credentialing, from initial applications to reappointments. Learn how MSPs play a critical role in maintaining compliance, protecting patient safety, and supporting organizational success.
Objectives:
Explain the key steps in the credentialing process, from application to reappointment.
Identify the role of MSPs in ensuring compliance with accreditation and regulatory standards.
Describe how credentialing safeguards patient safety and enhances healthcare quality.
June 25, 2025
The Art of Tough Conversations: Handling Provider Pushback with Confidence
Difficult conversations are inevitable in medical staff services, especially when facing provider resistance. Whether addressing delays, missing documentation, or compliance concerns, knowing how to navigate pushback with confidence is essential. Join TMG to explore proven techniques for managing tough conversations while maintaining professionalism, authority, and positive working relationships.
Objectives:
Explain common reasons for provider pushback and how to approach these situations effectively.
Identify strategies to maintain composure, professionalism, and confidence in high-pressure conversations.
Describe techniques for resolving conflicts while preserving strong provider relationships.
July 16, 2025
Building Your Personal Brand: Stand Out, Get Noticed, and Elevate Your Career
Your personal brand is more than just a résumé—it’s how you present yourself, your expertise, and your value to the industry. Whether you’re looking to advance in your career, establish credibility, or expand your professional network, crafting a strong personal brand is key. Join TMG to discover how to define your unique strengths, showcase your expertise, and position yourself for new opportunities in the medical staff services field.
Objectives:
Explain the importance of a personal brand in career development and professional visibility.
Identify strategies to define and communicate your expertise effectively.
Describe actionable steps to enhance your professional presence online and within your industry.
August 20, 2025
Bridging the Gap: Strengthening Cross-Department Collaboration
Effective collaboration between departments is essential for seamless operations, but silos, miscommunication, and competing priorities can create roadblocks. MSPs often interact with multiple teams—from credentialing and provider enrollment to IT, compliance, and finance—making strong cross-department relationships critical. Join TMG to explore strategies for improving communication, fostering teamwork, and building productive partnerships across departments to enhance efficiency and achieve shared goals.
Objectives:
Explain common challenges that hinder cross-department collaboration and their impact on workflow efficiency.
Identify strategies to improve communication and teamwork across departments.
Describe methods to align goals and foster cooperation between credentialing, provider enrollment, finance, and other key teams.
September 17, 2025
Provider Enrollment 101: Getting Paid Starts Here
Provider enrollment is the gateway to reimbursement, ensuring that healthcare organizations receive payment for the services they provide. Without proper enrollment, even the most skilled providers can face costly delays in billing and operational setbacks. Join TMG to explore the fundamentals of provider enrollment, how it connects to the revenue cycle, and why accuracy and timeliness are critical for financial and operational success.
Objectives:
Explain the role of provider enrollment in healthcare operations and reimbursement.
Identify key steps in the provider enrollment process and common challenges.
Describe strategies to ensure accurate and timely enrollment for financial stability.
October 15, 2025
How to Write an Impactful Resume That Showcases Your Expertise
Your resume is more than a list of past jobs—it’s your personal marketing tool that highlights your expertise, achievements, and value to potential employers. In a competitive job market, a well-crafted resume can set you apart and open doors to new opportunities. Join TMG to learn how to structure your resume for maximum impact, showcase your skills effectively, and tailor your experience to stand out in the medical staff services field.
Objectives:
Explain key elements of an impactful resume that highlights expertise and career achievements.
Identify strategies to tailor a resume for different roles and career advancement opportunities.
Describe formatting and content techniques to make a resume clear, compelling, and results-driven.
November 5, 2025
The Power of Emotional Intelligence: Strengthening Relationships and Decision-Making
Emotional intelligence is a game-changer in the workplace, influencing communication, teamwork, and leadership effectiveness. MSPs regularly interact with providers, administrators, and colleagues in high-stakes environments where strong interpersonal skills are essential. Join TMG to explore the core components of emotional intelligence and discover strategies to enhance self-awareness, manage emotions, and build stronger professional relationships.
Objectives:
Explain the key components of emotional intelligence and their impact on workplace success.
Identify strategies to improve self-awareness, emotional regulation, and interpersonal skills.
Describe methods for applying emotional intelligence to strengthen communication and collaboration.
January 21, 2026
Medical Licensing 101: Navigating the Path to Practice
Medical licensing is a critical step in a provider’s journey to practice, but the process can be complex and varies by state and specialty. Understanding the requirements, regulatory nuances, and potential roadblocks is essential for ensuring a smooth licensing experience. Join TMG to explore the fundamentals of medical licensing, from application to approval, and gain insights into how MSPs can navigate state-specific requirements and avoid common pitfalls.
Objectives:
Explain the key steps in the medical licensing process and its role in healthcare operations.
Identify common challenges and state-by-state variations in licensing requirements.
Describe strategies to streamline the licensing process and ensure compliance.
February 18, 2026
Revenue Cycle 101: The Business of Healthcare
The healthcare revenue cycle is the financial backbone of every organization, ensuring providers and facilities get paid for the care they deliver. While often behind the scenes, MSPs play a crucial role in revenue integrity through accurate credentialing and provider enrollment. Join TMG to explore the fundamentals of the revenue cycle, understand where credentialing and enrollment fit in, and learn strategies to help ensure financial sustainability for your organization.
Objectives:
Explain the key stages of the healthcare revenue cycle and its impact on financial sustainability.
Identify the role of credentialing and provider enrollment in ensuring timely reimbursement.
Describe strategies MSPs can use to support revenue cycle efficiency and reduce delays.
March 18, 2026
From Details to the Big Picture: Developing a Strategic Mindset
MSPs are experts in the details, but true career growth comes from seeing beyond daily tasks and understanding the bigger picture. Developing a strategic mindset allows you to anticipate challenges, align your work with organizational goals, and position yourself as a valuable leader in the field. Join TMG to explore how shifting from task-based thinking to strategic problem-solving can elevate your impact and career potential.
Objectives:
Explain the difference between task-oriented and strategic thinking in the MSP role.
Identify techniques to develop a strategic mindset and anticipate long-term needs.
Describe methods to align daily work with broader organizational goals.
April 15, 2026
Optimizing Your LinkedIn Profile: Build Your Brand, Expand Your Network
Your LinkedIn profile is more than an online resume—it’s your professional brand, your networking tool, and your key to new opportunities. A well-crafted profile can boost your visibility, strengthen your credibility, and connect you with industry leaders. Join TMG to learn how to optimize your LinkedIn presence, from refining your headline and summary to leveraging recommendations and strategic networking.
Objectives:
Explain the key elements of a strong LinkedIn profile and their impact on professional visibility.
Identify strategies to enhance your profile, including optimizing your headline, summary, and experience.
Describe methods for using LinkedIn to expand your network and engage with industry professionals.
May 20, 2026
Quality 101: Ensuring Excellence in Patient Care
Quality in healthcare isn’t just a goal—it’s a continuous commitment to patient safety, provider excellence, and organizational improvement. MSPs play a vital role in maintaining high standards through credentialing, peer review, and compliance with accreditation requirements. Join TMG to explore the fundamentals of healthcare quality initiatives, including OPPE/FPPE, performance improvement strategies, and how MSPs contribute to ensuring excellence in patient care.
Objectives:
Explain the key components of healthcare quality initiatives and their impact on patient care.
Identify the role of MSPs in peer review, OPPE/FPPE, and accreditation readiness.
Describe strategies for maintaining compliance and supporting ongoing quality improvement efforts.
