WEBINAR WATCH

Doctor FBI On Demand

MSPs need ever-evolving skills for peak performance. Doctor FBI on demand webinars provide a finger on the pulse of the profession, offering medical services and payer enrollment professionals new skillsets, thought leadership, and hot takes on trending topics.

Scroll down to browse Doctor FBI on-demand webinars, or tap on a link to jump to your area of interest.

Doctor FBI Season 11
  • Virtual Vault: Mastering Document Management
  • Master Juggling: Time Management Tips & Tricks
  • Fiscal Foundations: Healthcare Finance for MSPs
  • Operational Excellence: Strategies & Best Practices
  • Deep Dive: Privileging in Specialized Care (available 1/21/25)
  • Embracing Uncertainty: Cultivating Risk Tolerance (available 3/25/25)

$35 each or $175 for 6-part series

Doctor FBI Season 10
  • The Future is Now: Leveraging Artificial Intelligence in Medical Staff Services
  • Captivate, Engage, Persuade: Mastering PowerPoint Presentations
  • Automation Station: Peer Review Process Improvements
  • Seamless Starts: Best Practices for Practitioner Onboarding
  • Compliance Unleashed: Update on Accreditation & Regulatory Standards
  • Rx for Resilience: Empowering MSPs to Combat Burnout

$35 each or $175 for 6-part series

Doctor FBI Season 9
  • Information Overload? Mastering Data Retention Guidelines
  • Roadmap to Success: Guiding Medical Staff Leadership
  • Sentinels of Safety: Peer References & Review
  • Great Expectations: The Future of Credentialing
  • Feeling the Squeeze: MSP Challenges in Mergers & Acquisitions
  • New Frontiers: Unveiling Integrated Credentialing

$35 each or $175 for 6-part series

Doctor FBI Season 8
  • Tapping the Brakes: Recognizing Credentialing Red Flags
  • Level Up! Add Polish to Your Career Practices
  • The Pursuit of Excellence: Physician Quality Evaluations
  • Meeting Madness: Effective Meeting Management
  • Deadline Driven: Due Process and Fair Hearing
  • Built to Last: Effective Team Structures in Medical Staff Services (available 10/26/22)

$35 each or $175 for 6-part series

DOCTOR FBI SEASON 11

Season 11
Episode 4

Operational Excellence: Strategies & Best Practices

Department operations can make or break the functions performed by the Medical Staff Services professional. Join TMG and discover best practices and actionable strategies to help you streamline departmental processes, ensure compliance, and foster a collaborative and high-performing work environment.

Presented by Donna Goestenkors. 1 Hour. Recorded 10/17/24.

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Season 11
Episode 3

Fiscal Foundations: Healthcare Finance for MSPs

The MSP’s role in staffing, operations, and strategic planning impacts the financial health of their organizations. Join TMG in exploring budgeting and cost management, financial compliance, and resource allocation. Boost your financial decision-making by gaining a deeper understanding of healthcare finance.

Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 8/15/24.

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Season 11
Episode 2

Master Juggling: Time Management Tips & Tricks

MSPs grapple with a high volume of tasks, conflicting priorities, and the need to efficiently juggle various responsibilities. Join TMG for practical tips and strategies to help manage your workload and set effective priorities, setting the stage for increased productivity and reduced stress.

Presented by Nicole Keller. 1 Hour. Recorded 6/20/24.

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Season 11
Episode 1

Virtual Vault: Mastering Document Management

Join TMG and discover the essentials of maintaining compliance documentation, ensuring data security, and establishing effective retention policies. Delve into leveraging Electronic Document Management Systems (EDMS) for efficiency, managing audit trails, and automating workflow processes.

Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 4/11/24.

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DOCTOR FBI SEASON 10

Season 10
Episode 6

Rx for Resilience: Empowering MSPs to Combat Burnout

MSP and physician burnout is at epidemic levels, and MSPs can play a vital role in addressing and mitigating burnout. Join TMG for the knowledge, strategies, and resources needed to support and promote physician and MSP well-being.

Presented by Donna Goestenkors and Tami West. 1 Hour. Recorded 2/15/24.

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Season 10
Episode 5

Compliance Unleashed: Update on Accreditation & Regulatory Standards

Staying up-to-date with ever-evolving accreditation standards and regulations is essential for maintaining high-quality patient care and organizational success. Join TMG for valuable insights into the latest compliance standards, guidelines, and requirements.

Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 1/18/24.

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Season 10
Episode 4

Seamless Starts: Best Practices for Practitioner Onboarding

Effectively onboarding new healthcare practitioners is crucial for ensuring a smooth transition, optimizing patient care, and promoting organizational success. Join TMG for best practices for onboarding/orientation and discuss strategies for expediting the onboarding timeline.

Presented by Donna Goestenkors and Ivonne Oladunni. 1 Hour. Recorded 11/16/23.

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Season 10
Episode 3

Automation Station: Peer Review Process Improvements

Efficient and effective peer reviews play a vital role in ensuring the highest standards of patient care, but the peer review process can be cumbersome. Join TMG for practical insights on leveraging process improvements to simplify data collection, facilitate timely and accurate documentation, and standardize evaluation criteria.

Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 10/19/23.

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Season 10
Episode 2

Captivate, Engage, Persuade: Mastering PowerPoint Presentations

Impactful PowerPoint presentations are essential to keeping meetings lively, delivering powerful messages, and achieving goals. Join TMG for a step-by-step process of building compelling PowerPoint presentations that leave a lasting impression.

Presented by Donna Goestenkors and Sally Smith. 1 Hour. Recorded 8/17/23.

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Season 10
Episode 1

The Future is Now: Leveraging Artificial Intelligence in Medical Staff Services

Harnessing artificial intelligence technologies can revolutionize administrative processes, streamline workflows, and improve efficiency and accuracy in Medical Staff Services. Join TMG and delve into AI’s practical applications and provide insights into how to leverage this technology for optimal results.

Presented by Donna Goestenkors and Sally Smith. 1 Hour. Recorded 8/17/23.

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DOCTOR FBI SEASON 9

Season 9
Episode 6

New Frontiers: Unveiling Integrated Credentialing

As the healthcare landscape continues to evolve, integrated credentialing is on the horizon for Medical Staff Services. Join Team Med Global to define integrated credentialing, discuss the implications for MSPs, and outline how to design processes to ease the transition.

Presented by Donna Goestenkors and Ivonne Oladunni. 1 Hour. Recorded 7/20/23.

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Season 9
Episode 5

Feeling the Squeeze: MSP Challenges in Mergers & Acquisitions

The push for cost containment and increased efficiency has fueled an uptick in healthcare mergers and acquisitions. Faced with consolidating practitioner-related data and concerned about their futures, MSPs are feeling the squeeze. Join Team Med Global for actionable solutions to common M&A challenges.

Presented by Donna Goestenkors. 1 Hour. Recorded 6/15/23.

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Season 9
Episode 4

Great Expectations: The Future of Credentialing

While technology has done much to streamline the credentialing process over the past 20 years, challenges persist. Join Team Med Global in envisioning the future of credentialing, the changing role of the MSP, and the tools needed to create a single source of credentialing truth.

Presented by Ivonne Oladunni and Rachelle Silva. 1 Hour. Recorded 5/18/23.

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Season 9
Episode 3

Sentinels of Safety: Peer References & Review

Because peer references are crucial in gauging a provider’s clinical competency, accreditation bodies and medical staff bylaws have stringent standards. Join Team Med Global to discuss compliance and best practices for peer references and the review process.

Presented by Donna Goestenkors. 1 Hour. Recorded 4/20/23.

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Season 9
Episode 2

Roadmap to Success: Guiding Medical Staff Leadership

Physicians may be excellent clinicians, but excellence in medical staff leadership isn’t taught in medical school. MSPs are uniquely positioned to introduce MSLs to Medical Staff Services. Join Team Med Global for a blueprint to support the growth and success of MSLs.

Presented by Donna Goestenkors and Sara Collins. 1 Hour. Recorded 3/16/23.

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Season 9
Episode 1

Information Overload? Mastering Data Retention Guidelines

Even when it’s stored in the cloud, old data can get cumbersome. Yet it’s not always clear when to hit delete and when to hit pause. Join Team Med Global to review the drivers for data retention programs and best practices for Medical Staff Services.

Presented by Donna Goestenkors. 1 Hour. Recorded 2/16/23.

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DOCTOR FBI: SEASON 8

Doctor FBI Season 8
Episode 5

Deadline Driven: Due Process and Fair Hearing

When a problem surfaces that could impact a practitioner’s membership or privileges, MSPs play a crucial role in the notification and due process steps. Develop a roadmap for ensuring due process, tracking fair hearing progression, and working in tandem with legal teams.

Presented by Donna Goestenkors and Brian Betner. 1 Hour. Recorded 9/15/22.

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Doctor FBI Season 8
Episode 4

Meeting Madness: Effective Meeting Management

Hospitals and other healthcare organizations create an ever-increasing number of standing committees, ad-hoc committees, and task forces, which is why stellar meeting management can improve department performance by increasing efficiencies. Receive an outline of the principles of effective meeting management and then delve into tips and tricks to streamline meeting agendas, roles and responsibilities, and minutes.

Presented by Donna Goestenkors and Maggie Wilkerson. 1 Hour. Recorded 8/18/22.

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Doctor FBI Season 8
Episode 3

The Pursuit of Excellence: Physician Quality Evaluations

MSPs are the gatekeepers of patient safety. Privileging is based in part on tools such as the Focused Professional Practice Evaluation and the Ongoing Professional Practice Evaluation. Learn how to simplify collaborative processes that collect meaningful data, ensure compliance, and contribute to patient safety.

Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 7/21/22.

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Doctor FBI Season 8
Episode 2

Level Up! Add Polish to Your Career Practices

While we all take pride in our work, we may have knowledge gaps about career basics or need to polish our career practices. Apply lessons learned from the field that will elevate our professionalism. We’ll discuss everything from workplace conflicts of interest and career portfolios to salary negotiations and professional development plans.

Presented by Donna Goestenkors. 1 Hour. Recorded 6/30/22.

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Doctor FBI Season 8
Episode 1

Tapping the Brakes: Recognizing Credentialing Red Flags

When a credentialing specialist discovers an anomaly in a provider’s application – such as time gaps, malpractice issues, and reporting inconsistencies – it sends up a red flag. Learn how to handle areas of concern that surface in applications for membership and privileges.

Presented by Donna Goestenkors and Maya Royal. 1 Hour. Recorded 5/19/22.

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