Heidi Thompson, MBA, CPCS®, CPMSM®, FMSP, brings extensive expertise and leadership to her role as TMG’s ProVISIONary Staffing Talent Acquisition Specialist. With more than four decades of experience in medical staff services, Heidi has held senior positions at leading healthcare organizations, including St. Luke’s Health System and the University of Utah Hospitals & Clinics. She
Maya Royal, BA, brings a wealth of experience and expertise to her roles as a faculty member for TMG University and a TMG subject matter expert. With over a decade of experience in the financial and healthcare sectors, Maya has honed a variety of skills. As a credentialing specialist at UW Health in Rockford, IL,
TMG Education Director Olivia Paxton has an intuitive grasp of client needs and educational program development, embodying TMG’s mission of providing value-driven services to MSPs. Starting six months ago as TMG Customer Success Manager, Olivia brought to her role a wealth of experience in guest relations and management gleaned from the hospitality industry. As Education
Kim Williams, MBA, is an enthusiastic and valued TMG coach and credentialing subject matter expert. She was introduced to the Medical Staff Services world by her stepmom. She then created a five-year plan to move into management and worked the plan, investing in professional development and obtaining skills along the way. She worked as a
Erin DeHoyos, EMSP, CPMSM®, PESC, CLE, brings a wealth of knowledge and contagious enthusiasm to her role as TMG Subject Matter Expert. For the past five years, she has worked as Director of Medical Staff Services for University Medical Center in Lubbock, Texas. She also owns Busy Bees Provider Services, a company that provides credentialing
Deborah Ormay, BS, M.Div, CPCS®, CPMSM® lends her expertise to TMG as a subject matter expert in managed care. Deborah has risen up the credentialing ladder in a career spanning three decades. After starting her career as an administrative assistant at a staff-model HMO, Deborah worked her way up to lead exception review analyst. From
Sara Collins, MHA, CPCS®, CPMSM® lends her expertise to Team Med Global as a member of the Speakers Team and a subject matter expert. Over the past 18 years, Sara has held positions ranging from lead credentialing specialist to provider enrollment supervisor to overpayment resolution manager. For the past eight years, she has served LifePoint
Ivonne Oladunni, MBA, CPMSM® lends her expertise and wisdom to Team Med Global as the organization’s Payer Enrollment Director, helping to shape industry strategy, lead webinars, and contribute to TMG University courses and other educational initiatives. Over the past decade, Ivonne has excelled in positions that showcase her skill in payer enrollment, credentialing, compliance, program
Hadley Domnick’s career reflects her commitment to people. With a B.S. in Psychology from Southern Illinois University Edwardsville, Hadley went to Edward Jones, where she provided world-class customer service to branches around the country. She then moved to a company that provided behavioral healthcare, where she trained physicians across the U.S. to use EHR systems,
The seeds of Maggie Wilkerson’s career trajectory were planted with an A.S. in medical transcription. From there, she blossomed in her role as Medical Staff Specialist responsible for credentialing more than 400 multi-specialty hospital providers at a Decatur, IL hospital. Having earned her CPCS® credential, Maggie moved to a Rockford hospital, where she served as
Lorraine Kress, CPCS®, lends her expertise and wisdom to Team Med Global as a subject matter expert in credentialing. For more than a dozen years, Lorraine has tackled positions of increasing responsibility within Medical Staff Services. From her start as a Medical Staff Coordinator, Lorraine’s specialty is working as a Credentialing Specialist in interim positions.
TMG Graphic Designer Sandy Holtzscher has more than 30 years of experience in graphic design. Since graduating from Southern Illinois University, Sandy spent 18 years as the associate creative director for a St. Louis advertising agency. While there, she worked as the conceptor, brand strategist, designer, and production person for all of the agency’s projects.
TMG University Payer Enrollment Team Cathy Dinschel, CPCS®, CPMSM®, lends her expertise to TMG University as a member of the Payer Enrollment team. She began working in the medical field in 1978 as a high school senior. Over the course of her career, she has served in virtually every non-clinical position available, and currently works
TMG Chief Financial Officer With an undergraduate degree in Accounting & Finance from Bradley University and an MBA in Finance from Southern Illinois University, TMG Chief Financial Officer Mark Goestenkors couldn’t be better positioned to oversee and optimize the organization’s financial health. Mark’s corporate career highlights include 18 years as the CFO of Wetterau Builders,
TMG University Subject Matter Expert Amy Wilkinson lends her knowledge and experience to TMG University as a subject matter expert in payer enrollment. After ten years spent as a medical assistant for an internal medicine practice, Amy moved to claims billing, collections, and reimbursement. Since then, she’s worked as a Credentialing Coordinator, Credentialing Supervisor, Manager
