TMG Blog

Lately, a troubling pattern has emerged in many healthcare organizations—heightened tensions among colleagues, particularly among women in the workforce. More Provider Lifecycle Professionals (PLPs) are reporting incidents of workplace conflict, including name-calling, accusations, and escalating disputes. As the landscape of professional communication evolves, how can PLPs ensure that respect remains at the center of workplace

Nicole Keller, MSHM, CPHQ, CPHIT, CSM, is a recognized leader in medical staff services, with a wealth of expertise in credentialing, compliance, and healthcare quality. In a career spanning more than a decade, Nicole has successfully guided hospitals, health systems, and managed care organizations in optimizing their credentialing processes, ensuring accreditation compliance, and enhancing physician

Department culture is the invisible force that shapes the behaviors, attitudes, and interactions of a team. Navigating department culture is critical to the Medical Services Professional (MSP) role. A strong, positive culture fosters collaboration and efficiency, while a stagnant or misaligned culture can hinder progress and create unnecessary friction. Changing department culture is notoriously difficult,