People all around the world wake up, go to work, and head home only to repeat it all over again the next day. This appears to be the most common routine for most. The issue with this is that routine can often lead to feeling burned out, and that sensation can often lead to a lack of productivity.
Doing more than what is expected within the workforce is a trend that is becoming a lot more prevalent in society as well. Simply working from the hours of 9 to 5 is quickly becoming a thing of the past. MSPs are capable of doing more than what is expected of them because they believe that hard work produces quality results.
When was the last time you worked later than expected because of your dedication?