Knowledge Points: Insight From the Trenches, Part 2

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As a result of the MSP Master Class recently held, attendees commented that knowledge and insight can come from nearly anywhere. We wish to share the insight and experience once more in our second segment of Insight From the Trenches!

This week, we wish to highlight Linda Pracht, LPN, CHCQM, CPCS, an MSP who works in Managed Care at BCBSKS and has over 30 years of experience.

Linda believes that the pursuit of her certification really validated her knowledge. “I found that investing in yourself and listening to your gut feeling is one of the smartest things you can do.”

Taking the lead when the time arises is also key to Linda. “Develop a department plan and create a team environment to optimize efficiency, learning, and support,” she says.

Linda also feels that being observant and open to new experiences are key to improving one’s career as an MSP. “My biggest pieces of advice that I have to offer you are to learn from your supervisors – both the good and the not-so-good – and be organized!” Linda says. “Also, you should take the time to network. Step out of your comfort zone. Let others know about your skills and how you can help them. Embrace new experiences!”

Most importantly, Linda wants to remind all MSPs to read, read, read, and to work together. “We are all working in the healthcare circle,” she says. “Working together with everybody creates a better environment and understanding of what we are trying to accomplish because of the amount of paperwork and the amount of work that we do. The more we can get others to understand the importance of what we do, the more we can reach beyond our limits. I have really enjoyed my career so far!”

Be sure to check out next month’s final edition of “Insight From the Trenches!”

Also, don’t miss your chance to participate in the 2013 Master Class, which is exclusive to the MSP Competency Network. Sign up to be part of the MSP Competency Network here!

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